Privacy Policy

This document is an adoption of the European Union's General Data Protection Regulation (GDPR)
This document also includes the Terms and Conditions of Use that you agree to by continuing to browse our site.


The Dofus Creator is a fan-created site for fans of the electronic game Dofus , developed and managed by the company Ankama Games . The Dofus Creator has the permission and consent from the game's own producer and distributor to be online and to function legally inside and outside Europe, including display permission of ads through Google Adsense services.

The Dofus Creator is designed solely and exclusively for the entertainment of Dofus players who use the site to work on project assemblies for your characters in the game through our free services.

In short, Dofus Creator does not manipulate, distribute or purchase data from its users and visitors. In addition, Dofus Creator obeys all privacy policies and terms of use of Ankama Games in relation to the distribution of the Dofus game and its aspects, such as the Retro Dofus.

With the proper introduction made, what this privacy policy page aims to present to you in a transparent way is:

  1. The privacy of visitors to our site is very important to us, and we are committed to protecting it, so this policy explains what we will do with your personal information.
  2. Consent to the use of cookies in accordance with the terms of this policy when you access our website for the first time, this allows us to continue to use cookies every time you access the Dofus Creator website in the future.
  3. This document also covers the terms and conditions of use that the user will agree to when creating an account on the site and linking his registered information to us.

Collection of personal information

The following types of personal information can be collected, stored and used:

  1. Information about your computer, including its IP address, geographic location, browser type and version and operating system;
  2. Information about your visits and use of this website, including reference source, visit duration, page views and navigation paths on the website;
  3. Information, such as your email address and country, that you enter when registering on our site;

Use of your personal information

The personal information sent to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for the following:

  1. Manage our website and our business;
  2. Customize our website for you;
  3. Enable the use of the services available on our website;
  4. Send non-marketing commercial communications;
  5. Send email notifications specifically requested by you;
  6. Deal with questions and complaints made by or about you regarding our website;
  7. Keep our website safe and prevent fraud;
  8. Check compliance with the terms and conditions governing the use of our website (including Ankama Games itself);

Your privacy settings can be used to limit the publication of your information on our website and adjusted through the use of privacy controls on the website by contacting us.

Without your express consent, we will not provide your personal information to third parties for the purposes of direct marketing by them or third parties.

Disclosure of personal information

We may disclose your personal information to any of our employees, executives, insurance companies, professional consultants, agents, suppliers or subcontractors as reasonably necessary for the purposes set out in this policy and security in general.

We may disclose your personal information:

  1. To the extent that we are required to do so by Brazilian law;
  2. In relation to any ongoing or potential lawsuit;
  3. To establish, exercise or defend our legal rights (including providing information to third parties for the purposes of fraud prevention and credit risk reduction);
  4. Any person we reasonably believe can ask a court or other competent authority to disclose such personal information, when, in our reasonable opinion, it is likely that such court or authority will order the disclosure of such personal information;

Our privacy policies must comply with the laws that govern Brazil.

Except as provided in this policy, we will not provide your personal information to third parties.

International data transfers

  1. The information we collect may be stored, processed and transferred between any of the countries in which we operate in order to allow us to use the information in accordance with this policy.
  2. The information we collect may be transferred to the following countries that do not have data protection laws equivalent to those in force in the European Economic Area: United States of America, Russia, Japan, China and India.
  3. Personal information that you publish on our website (such as your projects and public username) or send for publication on our website may be available, via the internet, worldwide. We cannot prevent the use or misuse of such information by third parties.
  4. You expressly agree to the transfers of personal information described in this section.

Retention of personal information

This section defines our data retention policies and procedures, designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

  1. The personal information we process for any purpose or purposes should not be kept any longer than necessary for that purpose or purposes.
  2. Notwithstanding the other provisions of this section, we will retain documents (including electronic documents) that contain personal data:
    1. To the extent that we are required to do so by law;
    2. If we believe that the documents may be relevant to any ongoing or potential litigation; and
    3. To establish, exercise or defend our legal rights (including providing information to third parties for the purposes of fraud prevention and credit risk reduction).

Security of your information

  1. We will take appropriate technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
  2. We will store all of your personal information provided on our secure servers (password and firewall protected).
  3. All user passwords will be protected by encryption technology according to:
    1. Encrypted password technologies will be guaranteed for accounts created and passwords that were changed after 08/1/2020.
    2. We do not guarantee encrypted technologies for account passwords created before 08/01/2020 and which have not had their passwords changed after the period.
    3. You expressly agree to our security policies regarding the passwords described in the subtopics of this item.
  4. You acknowledge that the transmission of information over the internet is inherently insecure and that we cannot guarantee the security of data sent over the internet.
  5. You are responsible for keeping the password used to access our website confidential; we will not ask for your password (except when you log in to our site).


We may update this policy periodically by posting a new version on our website. You should check this page occasionally to ensure that you understand any changes to this policy. We can notify you of changes to this policy through our release notes page on our website.

Your rights

You can instruct us to provide any personal information we hold about you; the provision of such information will be subject to the provision of appropriate evidence of your identity.

We may retain the requested personal information to the extent permitted by law.

Update information

Please let us know if the personal information we hold about you needs to be corrected or updated.


Dofus Creator uses cookies. A cookie is a file that contains an identifier (a sequence of letters and numbers) that is sent by a web server to a browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be "persistent" cookies or "session" cookies: a persistent cookie will be stored by a browser and will remain valid until the defined expiration date, unless it is deleted by the user before the expiration date; a session cookie, on the other hand, will expire at the end of the user's session, when the browser is closed. Cookies do not normally contain any information that personally identifies a user, but the personal information we store about you may be linked to information stored and obtained from cookies. We use persistent and session cookies on our website.

  1. The names of the cookies we use on our website and the purposes for which they are used are described below:
    1. We use Google Analytics and Adsense on our site to recognize a computer when a user accesses the site to: improve site usability, analyze site usage, administer the site, prevent fraud and improve site security, personalize the site for each user and target ads that may be of particular interest to specific users;
    2. We have our own cookies that allow us to identify characteristics of your last project created on the website such as level, class, items, login, among others, to improve the user's usability and comfort while browsing the website.
    3. Our cookies do not store any type of personal information about you and your account.
  2. Most browsers allow you to refuse to accept cookies - for example:
    1. In Chrome (we recommend that you use this browser to access the Dofus Creator website), you can block all cookies by accessing the "Customize and control" menu and clicking "Settings", "Advanced" and "Site settings" and then then selecting "Block third-party cookies" in the "Cookies and site data" section.
    2. In Firefox (not recommended), you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu and deselecting "Accept cookies from websites"; and
    3. on Internet Edge (not recommended), you can block cookies using the available cookie handling cancellation settings by clicking "Tools", "Internet Options", "Privacy" and "Advanced";

Blocking cookies will have a negative impact on the usability of our website. If you block cookies, you will not be able to use all of our optimized features.